Jumat, 17 Agustus 2018, pertama kalinya aku terbang bersama Garuda Indonesia, sebuah maskapai terbaik di Indonesia. Maskapai bintang lima tersebut mempunyai pelayanan yang baik mulai berangkat hingga sampai ke tujuan. Waktu itu aku berangkat dari bandara Juanda Surabaya dengan tujuan bandara Ngurah Rai Denpasar, Bali.

Sebelumnya aku berangkat dari Gresik tepatnya di Terminal Bunder dengan menaiki bis Damri Gresik-Juanda. Cukup mengeluarkan uang Rp40.000,- kita akan bisa sampai ke Terminal 2 Bandara Juanda, tempat keberangkatan maskapai Garuda Indonesia. Tapi bis Damri yang dari Gresik hanya sampai di Terminal 1 dan selanjutnya bisa naik Suttle Bus (Bis Bandara) sampai di Terminal 2. Bis ini Gratis kok, jadi tak usah bayar bayar lagi. Waktu yang ditempuh dari Gresik ke Terminal 2 sekitar 1 jam.

Sampai di terminal 2, aku masuk dan langsung menuju konter Garuda Indonesia. Sebelumnya aku sudah melakukan check in online ditengah perjalanan menuju bandara. Ketika di konter aku dibilangi sama CS nya bahwa tempat duduk yang aku tempati layarnya sedang rusak dan mereka meminta maaf. Kemudian aku mendapatkan boarding pass dan menunggu diruang tunggu. Boarding pukul 10.40 dan take off pukul 11.00. Sesuai jadwal, tak ada delay atau keterlambatan. Ketika berada di kabin pesawat, ternyata yang layarnya sedang mati bukan cuma tempat dudukku tetapi satu baris (kursi nomor 21).

Setelah terbang selama sekitar 1 jam akhirnya sampai juga di Denpasar pukul 13.00. Beberapa menit sebelum landing, ada petugas yang menghampiri ke tempat duduk penumpang yang layarnya mati, meminta maaf dan menyuruh untuk menemui petugas di pintu keluar pesawat untuk diberi kompensasi uang karena layarnya mati. Kemudian waktu keluar dari pesawat, ada 2 petugas yang stand by kemudian beberapa penumpang yang tadi tidak dapat menikmati salah satu fasilitas maskapai disuruh menunjukkan tiket dan kartu identitas, kemudian disuruh tanda tangan dan selanjutnya diberi amplop, yang pastinya ada isinya 😀

Buatku lumayanlah buat nambah uang jajan selama di Bali. Anggap saja dapat cashback dadakan, hehe.

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